Frequently Asked Questions

CBIT Therapy is based in Boston and provides telehealth throughout MA, NH, ME, CT, RI, VT, and NY. Due to licensing laws, services are not available in any other states or countries. Patients must be located in their homes during the sessions.

• Mass General Brigham Health Plan HMO and PPO 
• Blue Cross Blue Shield HMO and PPO
• Anthem Blue Cross Blue Shield PPO
• Anthem Blue Cross Blue Shield HMO (Massachusetts only)

Blue Cross Blue Shield and Anthem  now require a referral on file with our practice prior to the first appointment. Prior authorization is also required for many Anthem plans. Documentation should be faxed to 857-202-5085.

Contact your PCP's office or the number on the back of your insurance card to provide the following information to verify coverage and to determine if you need prior-authorization.

Occupational Therapist: Susan Eppling

Practice:  Online OTs LLC (DBA CBIT Therapy)

Service: Occupational Therapy

Modifiers: 95 and 59

NPI 2: 1669082277  (Group Practice)

NPI 1: 1285893081  (Individual)

Telehealth Address: 43 Nylander Way, Acton, MA  01720 

Phone: 617-221-5944 

Fax: 857-202-5085 

Billing codes: 97165, 97530, 97168, 97535

Services: 

Comprehensive Behavioral Intervention for Tics (CBIT) 

Comprehensive Behavioral Treatment (ComB) for BFRB

Patients are responsible for all fees not not paid by their insurance company, including co-pays and deductibles.

Blue Cross Blue Shield and Anthem  now require a referral on file with our practice prior to the first appointment. Prior authorization is also required for many plans. Documentation should be faxed to 857-202-5085.

Please contact your your PCP's office and provide the following information to determine if you need prior-authorization.

Occupational Therapist: Susan Eppling

Practice:  Online OTs LLC (DBA CBIT Therapy)

Service: Occupational Therapy

Modifiers 95 and 59

NPI 2: 1669082277  (Group Practice)

NPI 1: 1285893081  (Individual)

Telehealth Address: 43 Nylander Way, Acton, MA  01720 

Phone: 617-221-5944 

Fax: 857-202-5085 

Billing codes: 97165, 97530, 97168, 97535

Services: 

Comprehensive Behavioral Intervention for Tics (CBIT) 

Comprehensive Behavioral Treatment (ComB) for BFRB

Patients are responsible for all fees not not paid by their insurance company, including co-pays and deductibles.

$240 Evaluation  (60 min)

$215 Training Session (45 min)

Provide your insurance company with the following practice information to determine your eligibility for reimbursement for out-of-network services.

Occupational Therapist: Susan Eppling

Practice:  Online OTs LLC (DBA CBIT Therapy)

Service: Occupational Therapy

Modifiers: 95 and 59

NPI 2: 1669082277  (Group Practice)

NPI 1: 1285893081  (Individual)

Telehealth Address: 43 Nylander Way, Acton, MA  01720 

Phone: 617-221-5944 

Fax: 857-202-5085 

Billing codes: 97165, 97530, 97168, 97535

Services: 

Comprehensive Behavioral Intervention for Tics (CBIT) 

Comprehensive Behavioral Treatment (ComB) for BFRB

We are not able to contact insurers or submit requests on your behalf.

Evaluation - 60 minutes

Training session - 45 minutes

Please arrive on time for your appointment. Sessions will be canceled if you are more than 10 minutes late or fail to show up. A $100 fee will be charged for missed appointments or cancellations with less than 24 hours' notice. This fee is not covered by insurance, so mark your calendar and set up reminders!

Yes, patients under 18 must be accompanied by a parent.

Yes, please see FAQ #2.

Patients who have already submitted all of the intake forms are welcome to self-schedule appointments with this link   https://onlineots.clientsecure.me