Frequently Asked Questions

CBIT Therapy is based in Boston and provides telehealth throughout MA, NH, ME, CT, RI, VT, and NY. Due to licensing laws, we are not able to serve patients in any other states or countries.

The following insurance plans are accepted:

• Mass General Brigham Health Plan HMO and PPO 
• Blue Cross Blue Shield HMO and PPO
• Anthem Blue Cross Blue Shield PPO
• Anthem Blue Cross Blue Shield HMO of Massachusetts 

Please note that all  BCBS patients must have a referral faxed to 

857-202-5085.  Anthem patients also require precertification.

A sliding fee scale is available for those who qualify based on a total family income up to $45,000. Inquiries can be sent to suzy@cbittherapy.com

Patients are responsible for deductibles, co-pays, and other fees not covered by their insurance.

$240 Evaluation 

$215 Training Session 

The fees are sometimes reimbursed by out-of network insurers or can be applied to an HSA account. Please see below for details.

Provide your insurance company with the following practice information to determine if you are eligible for reimbursement. Many major insurers reimburse up to 80% of out of network services.

Occupational Therapist: Susan Eppling

Practice:  Online OTs LLC (DBA CBIT Therapy)

Service: Occupational Therapy Habilitation

NPI 2: 1669082277  (Group Practice)

NPI 1: 1285893081  (Individual)

Telehealth Address: 43 Nylander Way, Acton, MA  01720 

Phone: 617-221-5944 

Fax: 857-202-5085 

Billing codes: 97165, 97530, 97168, 97535

Services: Comprehensive Behavioral Intervention for Tics (CBIT) and/or Comprehensive Behavioral Treatment (ComB) for Body-Focused Repetitive Behaviors. 

We are not able to contact insurers or submit requests on your behalf.

Patients will be charged $100 for missed appointments or cancellations with less than 24 hours' notice. Insurance will not cover this fee, so mark your calendar and set up reminders!

Yes, patients under 18 must be accompanied by a parent during every telehealth visit. 

Yes, please fax referrals to 857-202-5085

Yes, once the four intake forms have been completed, you will have access to the list of available apppointments and can self-schedule with this link   https://onlineots.clientsecure.me 

You can also reach out to suzy@onlineots.com for assistance with scheduling.