FAQ

1. What is CBIT Therapy?

CBIT Therapy is a telehealth-based occupational therapy practice specializing in the treatment of tics and Tourette Syndrome, Stimming, and Body-Focused Repetitive Behaviors.

2. Where are services available?

CBIT Therapy is based in Boston and provides telehealth throughout MA, NH, ME, CT, RI, VT, and NY. Due to licensing laws, services are not available in any other states or countries. Patients must be located in their homes during the sessions.

3. Which insurance plans are accepted and what are the pre-authorization and referral requirements?

Mass General Brigham Health Plan HMO and PPO
Blue Cross Blue Shield HMO and PPO
Anthem Blue Cross Blue Shield PPO
Anthem Blue Cross Blue Shield HMO (Massachusetts only)

Prior authorization and referrals are the patients' responsibility and should be faxed to 857-202-5085 at least 2 days prior to the evaluation.

Use the following information to contact your PCP or insurer.

Occupational Therapist: Susan Eppling

Practice: Online OTs LLC (DBA CBIT Therapy)

Service: Occupational Therapy

Modifiers: 95 and 59

NPI 2: 1669082277 (Group Practice)

NPI 1: 1285893081 (Individual)

Telehealth Address: 43 Nylander Way, Acton, MA 01720

Phone: 617-221-5944

Fax: 857-202-5085

Billing codes: 97165, 97530, 97168, 97535

Services:

Comprehensive Behavioral Intervention for Tics (CBIT)

Comprehensive Behavioral Treatment (ComB) for BFRB

Patients are responsible for all fees not not paid by their insurance company, including co-pays and deductibles.

A sliding fee scale is available for families earning a total of up to $45,000. Please send inquiries to suzy@cbittherapy.com

5. What are the private pay fees ?

$280 Evaluation with initial training session

$210 Additional training sessions

6. How to seek reimbursement for private pay fees

Provide your insurance company with the following practice information to determine your eligibility for reimbursement for out-of-network services.

Occupational Therapist: Susan Eppling

Practice: Online OTs LLC (DBA CBIT Therapy)

Service: Occupational Therapy

Modifiers: 95 and 59

NPI 2: 1669082277 (Group Practice)

NPI 1: 1285893081 (Individual)

Telehealth Address: 43 Nylander Way, Acton, MA 01720

Phone: 617-221-5944

Fax: 857-202-5085

Billing codes: 97165, 97530, 97168, 97535

Services:

Comprehensive Behavioral Intervention for Tics (CBIT)

Comprehensive Behavioral Treatment (ComB) for BFRB

We are not able to contact insurers or submit requests on your behalf.

7. How long are the appointments?

Evaluation - 60 minutes

Training session - 50 minutes

8. What is the no-show/cancellation policy?

Please arrive on time for your appointment. Sessions will be canceled if you are more than 10 minutes late or fail to show up. A $100 fee will be charged for missed appointments or cancellations with less than 24 hours' notice. This fee is not covered by insurance, so mark your calendar and set up reminders!

9. Are parents required on the telehealth calls?

Yes, patients under 18 must be accompanied by a parent.

10. Are referrals and prior authorization required?

Yes, please see FAQ #2.

11. Can I self-schedule an appointment?

Patients who have already submitted the intake forms and their credit card information are welcome to self-schedule appointments with this link: https://onlineots.clientsecure.me

To request intake forms please send us a message.

Frequently Asked Questions